Skills

A skill is a specific thing Aleria can do. The best skills are the ones you describe yourself. Tell Aleria how your team evaluates suppliers, what your pricing rules are, or how your brand voice works, and Aleria turns that description into a reusable skill that any chat, agent, or workflow can use.

What a skill is

A skill is a small, named capability. Examples include:

• "Reconcile a bank statement."
• "Score a credit application the way we score them."
• "Rewrite this in our brand voice."
• "Pull the latest price from our rate sheet."

Each skill knows one job well. You do not call skills by name. The chat picks the ones that fit the request and uses them while it works. You see them mentioned in the conversation, such as "applied pricing rules" or "generated PDF," so nothing happens behind your back. If you want to point Aleria at a specific skill, you can type / in the message box and choose it.

Build a skill in four steps

Most skills you need will be specific to how your team works: the rules, judgments, and conventions that live in a senior person's head or a long document. Aleria makes those repeatable.

1. Describe the skill in plain language

Open Skills, start a new skill, and type what you want it to do. Be as detailed as you would be when explaining the task to a new hire. Paste relevant documents, screenshots, example inputs, and example outputs. The more context, the better the result.

2. Aleria drafts the skill

In seconds you get a draft: a clear name, a description, what it expects as input, what it returns, and the logic it follows. If your description included examples, those become test cases.

3. Review and tune

Read the draft and adjust anything that is off. Tighten the description, add an edge case, or rename an input. You refine it by chatting with Aleria, for example:

• "Add a path for tier-3 customers."
• "Treat missing revenue as zero."

Test it with sample inputs right there before you publish.

4. Save to the workspace

Publish the skill. Now it lives in your workspace skill library, and every chat, agent, and workflow in the workspace can use it automatically. No one has to invoke it by name.

By default a skill is private to you while you build it. Share it with your workspace when it is ready. See Sharing and privacy.

Examples of skills people create

Almost anything in "how our team actually does it" is a candidate:

• Pricing rules: "Quote a rate for product X in region Y for term Z, using our current rate card and volume discounts."
• Credit scoring: "Score this application the way our credit team does: income, debt, tenure, risk flags, and our adjustment for the sector."
• Brand voice: "Rewrite customer replies to match how we sound: warm, concise, and never promise a refund before checking eligibility."
• Contract review checklist: "Read a SaaS contract and flag unlimited liability, auto-renewal with long notice, cross-border data transfer, and anything unusual in termination."
• Tax classification: "Given a transaction, tell me which VAT category it falls into, based on our internal taxonomy."
• Ticket triage: "Classify incoming support tickets by severity and route them to the right team, following our SLA rules."

Once a skill is shared, every new teammate inherits it on day one.

Built-in skills

Every workspace starts with a standard kit that covers the common ground, so you can produce real deliverables right away:

• Documents: create and edit Word documents and PDFs, including extracting tables and merging files.
• Spreadsheets: build and analyze Excel workbooks.
• Slides and decks: generate presentations you can download as PowerPoint or PDF.
• Dashboards and charts: build dashboards and render charts such as line, bar, pie, and more.
• Deep research: gather and synthesize information from many sources, with citations.
• Web search and browsing: search the web and read specific pages.
• Images: generate and edit images, and analyze visual content.
• Data preparation: turn PDFs, spreadsheets, and CSVs into clean, queryable data.
• App building and deployment: build a small app and deploy it to an *.aleria.app address. See Apps.

Email, calendar, and messaging actions become available when you add the matching connector, such as Outlook, Gmail, or Slack. See Connectors.

Connect an internal system (for admins)

If your team needs Aleria to reach an internal system, such as a pricing service, a custom database, or an in-house application, an administrator can connect that system so it becomes a set of actions Aleria can use, the same way the built-in connectors work. This is done through your workspace's connector setup. See Connectors. Once it is connected, you can describe a skill in plain language that uses it.

How skills fit with everything else

Skills connect the whole product:

1. You save a skill, such as your team's pricing rule.
2. You bundle a few skills into an agent, such as "Deal Desk Analyst," that also has access to your sources, such as CRM and product catalog.
3. Teammates open that agent and chat with it, or let it run in the background.
4. When the work becomes routine, you drop that same agent as a step inside a workflow that runs on a schedule, with approvals and a full record of every run.

One skill, many uses. Build it once and use it everywhere: in chat, inside agents, inside workflows, and as panels on a board.